Shipping & Returns
Will my order make it by Christmas?*
Please refer to these deadlines:
FREE Shipping (3-7 Business Days): The deadline has passed - this will be delivered after Christmas
Standard Shipping (3-5 Business Days): The deadline has passed - this will be delivered after Christmas
Expedited Shipping (2-3 Business Days): The deadline has passed - this will be delivered after Christmas
*Note: These estimates are not Guaranteed. Delays due to inclement weather or carrier issues are out of our control and may happen.
When Does My Order Ship?
We know that you want to get your awesome socks as soon as possible so that is why we ship promptly within 1 business day on receipt of payment during regular business hours. Orders placed on the weekend or on major holidays will be shipped the following business day. Be sure to double check that you have entered the right shipping address, complete with apt/suite/unit number (if applicable), to ensure speedy delivery and to prevent any delays and additional return to the sender fees.
Shipping confirmation will be sent upon shipment of your order from our warehouse. Please allow up to 24 hours for tracking information to be updated in the system.
How Do You Ship My Items?
We use a variety of shipping services to get your order of socks to you, this includes UPS, DHL, and USPS.
Orders that are shipped for Free will be shipped at our discretion using our preferred carriers
Customers will also have the option of choosing their own preferred shipping method during checkout including upgrading shipping to expedited or next day air.
If you choose to ship your order for Free, please allow up to 10 business days for the arrival of your package. Typically, your order will arrive within these estimated transit times for the following services in the contiguous United States:
Standard Mail: Up to 5 Business days
Expedited Mail: Up to 3 Business days
UPS Next Day Air: Next Business Day
If your order has not arrived within the estimated delivery times, please feel free to contact us so that we may investigate. We will be happy to assist you if you have issues at email@example.com.
For international orders, transit times will vary depending on your country's rules, customs laws, distance, and flight schedules. Shipping may take anywhere from 5 to 30 days. Estimated transit times to developed countries are as follows:
USPS First Class: Up to 30 days
USPS Priority International: Up to 10 Days
Please wait until after 30 days before contacting us regarding missing packages. Items may be held in your country's customs office for clearance, taxes or duties. In this case, please contact your local post office of customs officials for more information before contacting us for additional assistance. Also, we cannot be held liable for additional charges and taxes incurred by customs.
Does Every Order Ship For Free?
Yes, you got that right. When you purchase our fun novelty socks, we offer Free shipping for all orders in the United States
Please note that the shipping method that we select for your order will be at our discretion.
Allow up to 10 business days for deliveries in the continental United States
The given delivery times are purely estimates and they are not guaranteed. Delays due to inclement weather or transit issues may occur and are out of our control.
Returns or exchanges can be made within 30 days of purchase.
We love our socks and we want you to love them too. If for whatever reason you are not satisfied with your item, please contact us here to set up a return or an exchange
How can I get a refund?
To be eligible for a full refund, your item must be in new and unused condition with original packaging. Underwear can not be returned if used, worn, or whose tags have been removed.
Within 7 days of return of your product, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.
Please allow 1-2 weeks after return for your refund to be posted back to your original payment method.
If the refund is still missing after two weeks, please contact us at: firstname.lastname@example.org.
How can I exchange an item?
If your item is defective or damaged, please accept our apologies. We try to make sure every item that leaves our warehouse is in new condition, but there may be some cases where our awesome warehouse staff might have an overlooked a defect. In this case, please contact us to set up an exchange
If you've decided to exchange your item for a different style, we suggest that you place an order for the item you desire first to expedite your exchange and then contact us to setup a return for your original item. A refund will be submitted for your original item once it has been returned to us.
How can I exchange a gift?
If your items were sent as a gift and you are unsatisfied with the item, please contact us to set up an exchange.